Privacy Policy
Last Updated: February 8, 2026
At Framework Nutrition, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meal planning service.
Information We Collect
Personal Information
When you create an account or use our service, we may collect:
- Name and email address
- Payment information (processed securely through Stripe)
- Profile information including dietary preferences and restrictions
- Health information you choose to provide (medical conditions, allergies, health goals)
Health Information
To provide personalized meal plans, we collect health-related information including:
- Medical conditions (PCOS, IBS, Type 2 Diabetes, Heart Disease, Perimenopause)
- Dietary restrictions and allergies
- Activity level and fitness goals
- Nutritional preferences and requirements
Usage Information
We automatically collect certain information about your device and how you interact with our service:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and general location information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Generate personalized meal plans based on your health conditions and preferences
- Process payments and manage your subscription
- Communicate with you about your account and our services
- Improve our AI algorithms and meal planning capabilities
- Provide customer support and respond to your inquiries
- Send you updates, newsletters, and promotional materials (with your consent)
- Analyze usage patterns to improve our service
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
- Payment Processors: Stripe for secure payment processing
- AI Services: OpenAI and Anthropic for meal plan generation
- Hosting Providers: AWS and Cloudflare for infrastructure
- Analytics Services: To understand how our service is used
Professional Review
Your meal plans may be reviewed by qualified nutrition professionals to ensure accuracy and safety. These professionals are bound by confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at privacy@frameworknutrition.io.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account
- Analyze site traffic and usage patterns
- Improve our service and user experience
You can control cookies through your browser settings, but disabling cookies may affect functionality.
Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@frameworknutrition.io
- General Inquiries: hello@frameworknutrition.io